Privacy Policy

Office National Africa (Pty) Ltd (“the Company”) and its licensees are committed to protecting your privacy. This privacy policy explains how the Company and our “licensees” (defined as a Member of the Office National Africa Group which is a Marketing and Buying Group made up of stationers who are all independently owned and operated business entities) collect customer information, how they use it and what your access rights to the data are.

We respect your privacy and are committed to keeping your information confidential. Generally, you can visit our website without having to divulge any personal information about yourself. However, while using this website you may provide information about yourself or it may be collected by us.

Any and all information collected at this site will be kept strictly confidential. It will not be sold, loaned, reused or otherwise disclosed to any organisation. This applies to e-mail addresses and all other personal information.
Personal information is used as is appropriate in the normal course of business to provide the products and services you have requested. We may retain any information for purposes of ongoing business relationships or to communicate directly with you.
Upon request, we will furnish you with details of the personal information we hold about you. You may submit your request via the Office National Contact Us page.

Our licensees ensure that your privacy is protected when browsing their website.
When you register on our licensees’ website, we need to know your name, at least one of your delivery addresses, your email address and a contact number. These are used to verify your identity, and to enable us to deliver any orders you may place with us.

Your password
Once you have registered, your personal details can only be accessed by way of a password. We suggest that you keep this password private to ensure that no one else can gain access to this information. Password protection remains your responsibility at all times.

Customer assistance
If the need arises to contact one of our licensees you might be asked certain questions that will enable them to verify you or your company’s identity. These measures are in place to help prevent possible fraudulent activity on your account.

Once you've chosen to subscribe to our promotions at registration, we'll be sending you the current promotions or special offerings we might have from time to time.

We may monitor general customer behaviour patterns on the Website or the websites of our licensees to help us better tailor our offering according to your needs and wishes.

A cookie is a small piece of information stored by your browser (for instance, internet explorer or Netscape) on your computer. The only information stored in the cookie is your email address. This is to identify returning customers and to speed-up the login process for the Website. You can choose not to set the cookie by deselecting the "remember me" check box. Do not disable cookies in the browser settings. If disabled you won't be able to register and ultimately checkout.

Information Logged
When you visit this website, our server logs the following information provided by your browser:
  • The type of browser and operating system your computer uses.
  • Your domain name extension (for example .com,
  • The referring site's address (the site where you clicked the link that led you to us).
  • Your server's IP address (a number which is unique to the computer connecting you to the Internet, which is usually one of your service provider's computers).
  • The date and time of your visit.
  • The address of the pages visited.
  • The documents downloaded.
This information is used only for statistical analysis or system administration purposes. It is not associated or correlated with any other information that we collect about you.

Third parties
The licensees will make sure that your personal information is kept strictly confidential and is not disclosed to any third party. Moreover, we will only contact you with news of our special offers and promotions once you've indicated you would like to receive our promotions at registration. However, we may release account information when we believe, in good faith, that such release is reasonably necessary to a) comply with law, b) enforce or apply the terms of any of our user agreements or c) protect our, the licensees’, our users or any other relevant third parties’ rights, property or safety.
By using our Website, you agree to the terms of the above privacy policy.